The IT Department

IT renovations

Update your IT and save time and money, every day of every year!

PC Bug Busters

Make sure your PC is safe, secure, and fully up-to-date with our same-day service.

IT help

Having troubles with your computers? Then call the IT Department.

Website development

Contact us for a web site, email hosting, multimedia and much more.

Free ICT Proposal!

Get a free strategic ICT plan
 

Common Needs Survey

The survey, prizes & results
 

Download the brochure

Read about the ICT Centre
 

Support Centre

Online support & information
 

Submit a Problem

Get your issues resolved
 

Knowledge Base

Articles on common IT issues
 

The Common Needs and Solutions Survey is designed to determine common Information and Communications Technology (ICT) needs, in order to deliver improved ICT products and services for all Victorian Community Sector Organisations. Simply by completing the survey you:

  Are automatically eligible to win a prize
  Receive a summary of the survey results
  Improve the ICT products and services available to your organisation!

 

The survey can be filled out by the CEO or senior manager of any Victorian Community Sector Organisation. There are two ways to complete the Common Needs & Solutions Survey:

 

Online
The survey is available is a user-friendly online format. This is the simplest and fastest way to complete the survey.

Click here to begin filling out the online survey.
 

On paper
Alternately the survey is available as a downloadable PDF document. To complete the survey this way you'll need to print the downloaded document, fill out the survey, and then mail the results back to the ICT Centre.

Click here to download the printable survey.

(click to download Adobe Acrobat Reader)


The information gathered will be kept private by the ICT Centre, although anonymous aggregate data may be published in future (view privacy statement).

 

Prize winners

Every completed survey is automatically eligible to win a prize. In fact 1 in every 5 surveys is randomly drawn, with the winning organisation receiving the following great prize.


 

Kingston 256MB Data Traveller II USB 2.0 flash drive
Makes transferring files between computers a breeze!


Congratulations to Peter Ruzyla of Eastern Access Community Health who won the Grand Prize of a complete top-of-the-line LCD monitor and computer accessories kit from Viewsonic!


Peter Ruzyla (left) receiving the Grand Prize from
The ICT Centre project manager Bruce McIntosh

 

Survey results

Interested in knowing more about the ICT environment in the Victorian Community Sector? Then simply complete the survey and you'll be sent a summary of the survey results.


 

CNSS Results Summary (sample only)
View a sample report to see the type of information available in the CNSS results summary.

Click here to download the results summary.

 

Privacy statement

Please note that this information from the Common Needs & Solutions Survey is being gathered by The ICT Centre. The ICT Centre is a business formed under the CSIF (Community Sector Investment Fund) of the Victorian Department of Human Services by Mambourin Enterprises Inc, NADRASCA Incorporated, Broadmeadows Disability Services and their selected ICT Service Provider, The IT Department.

All data collected in the survey will be kept private to The ICT Centre, and used solely to define, offer and deliver improved ICT products and services to Victorian Community Sector Organisations. No personal or organizational information will be shared with any other party. Aggregate statistical data, containing no information identifying individual participants, may be published at the sole discretion of The ICT Centre.